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4400 South Blvd Suite D, Charlotte, NC 28209(704) 285-0105
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1

I would give zero stars if I could. I went to B&R because of an overheating issue and was told by the team there that my radiator was the issue and needed to be replaced. They replaced it for $900 and then 3 days later after my car failed testing they told me that the radiator actually wasn't the problem and instead they needed the dealership to look at it. It ended up being a $250 fix at the dealership and B&R refused to give me any sort of refund for a $900 radiator I didn't even need and left me without a car for a week.

Taylor, we’re sorry to hear about your experience and understand how frustrating it was to deal with an overheating issue, additional dealership repairs, and time without your vehicle. We’d appreciate the opportunity to review the diagnostic and repair details with you directly so we can better understand what happened and address your concerns.

- B&R Auto Repair & Tire - South Blvd
5

Thank you for the 5-star rating, Joshua! We truly appreciate your support of B&R Auto Repair & Tire and are glad you had a positive experience with us.

- B&R Auto Repair & Tire - South Blvd
5

This is my go to auto care and repair. I always get the best price possible and I trust the quality of work.

Thank you, Allison! We’re glad B&R Auto Repair & Tire is your go-to shop and that you trust both our pricing and quality of work. We truly appreciate your continued support.

- B&R Auto Repair & Tire - South Blvd
5

Very fast and professional! Thx Jesus!

Thank you, Wes! We’re glad you found our service fast and professional, and we’ll be sure to share your thanks with Jesus.

- B&R Auto Repair & Tire - South Blvd
2

Not good. I was told that it would take 3 to 4 days for completion of work. Instead it was 16 days. No one could really help. There is no corporate office. Each day they would say they would try an have it completed the next day. But it was not. I will never go back

Julius, I’m very sorry we failed to complete your repair within the promised timeframe and that our communication left you without the help you needed. We understand how frustrating a 16-day delay and repeated missed expectations must have been, and we’ll be reviewing what went wrong so we can improve.

- B&R Auto Repair & Tire - South Blvd
4

I received a 4 wheel alignment and I was satisfied with the service. I had an appointment, although the tech was about 45 minutes behind schedule, I was still satisfied.

Thank you, Yvette. We’re glad you were satisfied with your four-wheel alignment, and we appreciate your patience with the delay. We’ll work to improve our scheduling and keep appointments running on time.

- B&R Auto Repair & Tire - South Blvd
5

Great stuff and did a excellent job on my car

Thanks so much, Dhouse! We’re glad you were happy with the work and that your car is running well. We appreciate you choosing B&R Auto Repair & Tire.

- B&R Auto Repair & Tire - South Blvd
5

Antonio provided excellent service. I will return for additional service.

Thank you so much for the 5 star review, Myra. We are thrilled to hear that our team provided you with excellent service.

- B&R Auto Repair & Tire - South Blvd
1

I went there cause my car was overheating and the ac wasn’t working. After I paid over $1100 dollars for the first issue, I asked if it would fix the ac he said no but he could run the ac diagnostic. But I feel like if he knew my AC wasn’t gonna work after he fixed the radiator that he knew what was wrong with my AC and just wanted to charge me the extra $379 to run the AC diagnostic. This was my first last time going there.

Dylan, I’m sorry your experience left you feeling this way, especially after spending that much on the overheating issue. We understand how frustrating it is to learn the AC problem required a separate diagnostic, and we’d appreciate the opportunity to review the invoice and concerns with you directly.

- B&R Auto Repair & Tire - South Blvd
5

Great experience. They got me in quickly. Diagnosed the bad wheel bearing and had it fixed the same day with 2 new bearings. Friendly, accountable, and affordable. I will be going to them anytime I have car issues.

Thank you, Quinton! We’re glad we could get you in quickly, diagnose the wheel bearing issue, and complete the repair the same day. We truly appreciate your kind words about our friendly service and fair pricing, and we look forward to helping you with any future car needs.

- B&R Auto Repair & Tire - South Blvd
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